Two white bath bombs with small dark specks on a wooden surface.

FAQ’s

A lit white candle with purple stones, dried lavender, and purple flowers on top, placed on a white surface. Two decorated Tarot or oracle card boxes, one with celestial motifs and the other with wolf illustrations, are positioned above the candle.

  • Monday - Friday: 10am - 5pm

    Saturday - CLOSED

    Sunday - CLOSED

    Closed on Public Holidays.

    Any messages received outside of operating hours will be responded to the following work day. Any orders placed over the weekend will be dispatched within the new working week.

  • Please allow 3-4 days for dispatch (excluding weekends and holidays.)

    All items are sent via Royal Mail - 48 Hour Tracked. All tracking including any additional tracking, will be supplied to you at dispatch. Please allow up to 3 days for Royal Mail delivery however, please understand delays can and do occur. We can not be held responsible for such. Please allow longer during busy periods I.E Around the holidays.

  • Returns are accepted up to 14 days after receipt of goods. Please contact us via our contact us form or the following email address to arrange your return - thenaturalpathstore@hotmail.com Please read our T&C’s for full details and exceptions, these include custom makes, earrings due to hygiene reasons or any returns after the 14 day cooling off period. You will then have 14 days in which to return your item to us, in the same condition they arrived in.

    The buyer is responsible for the cost to return goods unless faulty or damaged.

  • In the unfortunate event that an item has arrived damaged/faulty or the wrong item has been sent, please contact us via the contact us form or directly via email - thenaturalpathstore@hotmail.com Please include a photograph of the damaged/faulty/incorrect item for our reference. Once your request has been logged we will contact you to arrange a replacement. This will be during usual business hours Monday - Friday 10am - 5pm. Please do not attempt to send the item back to us until instructed by us. We will arrange a replacement or refund, with delivery costs being covered by us.

  • Please allow up to 15 days for your order to be delivered due to delivery services, unforseen delays, or items becoming held up or lost in the post. Please contact us via the contact us form or directly via email - thenaturalpathstore@hotmail.com for any concerns, issues or enquiries. Please make sure to include your order number or full name for our reference. We will investigate any issues and remedy such.

  • You can find our full Terms And Conditions including delivery, returns & refunds, custom orders and our privacy policy at the bottom of our website. Alternatively you can access them here.

  • Due to the wide range of items we provide, we no longer accept custom orders including our bespoke jewellery services. This is due to us simply not having the time to commit to such projects.

  • Unfortunately we only ship within the UK, Wales, Scotland, Highlands & British Isles.